The fastest way to improve your contact center with VoiceCyber UMP Check out all the features included.

Who We Are

VoiceCyber Technologies Ltd is the International Contact Center Workforce Optimization Suite solution provider, including Development, Sales & WFO Consultation services. There are 8 offices that around the world which are Taiwan, Japan, Hong Kong, Shanghai, Beijing, Chengdu, GuangZhou and Malaysia.

Our Services

Unified Management

Unified Management provide single-platform management across different VoiceCyber modules. System Management has never been this easier on VoiceCyber Unified platform.

Business Analytics

Sophisticated Business Analytics that identify Call of Interest in your call center, and Use of Actionable Intelligence information help you to improve your call centre.

Multisite Management

Enterprise manager provide the multi-site solution to the call center that have different branches all over the places. We provide a centralized management and full control from single site.

Our Blog

VoiceCyber – Teleopti WFO solution recognized in Gartner’s 2015 Magic Quadrant

VoiceCyber Enters Gartner’s Magic Quadrant VoiceCyber is proud to announce to make its entry into the Gartner Magic Quadrant for [...]

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VoiceCyber Partners with Tadiran in APAC

VoiceCyber and Tadiran Telecom are proud to announce they have entered a partnership agreement to deliver the complete Aeonix Solution Suite in [...]

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